Privacy Policy

1. Introduction

This Privacy Policy describes how Lydia Financial LLC ("we", "us", or "our") collects, uses, and shares information about you when you use our decentralized trading platform and related services (the "Service").

We are committed to protecting your privacy and being transparent about our data practices. This policy explains your privacy rights and how the law protects you.

2. Information We Collect

2.1 Information You Provide

• Contact information (email address, phone number)
• Wallet addresses and public keys
• Trading preferences and settings
• Communications with our support team
• Feedback and survey responses

2.2 Information Collected Automatically

• Transaction data and blockchain interactions
• Device information (browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• IP address and location data
• Cookies and similar tracking technologies

2.3 Blockchain Data

As a blockchain-based platform, certain transaction data is permanently recorded on the Solana blockchain. This includes wallet addresses, transaction amounts, timestamps, and smart contract interactions. This data is public and cannot be deleted or modified.

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our trading services
• Processing transactions and managing your account
• Sending important service notifications
• Providing customer support and technical assistance
• Improving our platform and developing new features
• Detecting and preventing fraud or security threats
• Complying with legal and regulatory requirements
• Conducting analytics and research

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share information with third-party service providers who help us operate our platform, including cloud hosting, analytics, customer support, and security services.

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Consent

We may share information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication measures
• Secure development practices
• Regular security training for employees

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your information
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframes required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

For more information about our cookie practices, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Until account closure plus 7 years
• Transaction records: 7 years for regulatory compliance
• Marketing data: Until you opt-out or 3 years of inactivity
• Support communications: 3 years after resolution

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: